Important information before using HamroSwasthya

1. General information, not personal medical advice

Information on this website is educational and is intended for a general audience. It may help you learn about symptoms, conditions, warning signs, self-care, and questions to discuss with a health professional. It is not medical advice for you or another individual.

Only a qualified healthcare professional who has considered your personal circumstances can give advice about your health. This includes your symptoms, medical history, examination findings, test results, medicines, allergies, pregnancy status, age, and other relevant factors.

2. No consultation or doctor–patient relationship

Using HamroSwasthya, reading its content, completing a symptom checker, following a QR link, or contacting us does not create a doctor–patient relationship or any other clinical relationship. HamroSwasthya does not provide individual consultations, diagnoses, prescriptions, treatment plans, emergency assessment, or follow-up care through this website.

3. Symptom checker, QR links, and health tools

The symptom checker is an information tool. It cannot examine you, measure your vital signs, review your complete medical record, assess how unwell you look, or account for every possible cause of a symptom. Its guidance is based only on the information entered and should not be treated as a diagnosis, a treatment recommendation, or a decision that it is safe to wait.

QR codes and links may take you to relevant guides or public resources. They do not provide personalised assessment and do not replace speaking with a doctor, pharmacist, nurse, or other qualified health worker. If your symptoms are severe, new, worsening, concerning, or you are unsure what to do, seek professional advice promptly.

4. Do not rely on the website alone

Health information cannot cover every situation. A page may not list every symptom, risk, complication, test, treatment, or reason to seek care. Conditions can present differently in children, older people, pregnant people, and people with long-term conditions, disabilities, or medicines that affect their health.

Do not use this website to delay, avoid, or replace medical care. Follow advice already given by your own healthcare team unless they tell you otherwise. If you have persistent, worsening, or unexplained symptoms, arrange appropriate medical assessment.

5. Medicines and treatments

HamroSwasthya does not prescribe medicines or recommend a treatment for your individual circumstances. Do not start, stop, restart, share, or change the dose of prescription medicine because of information on this website. Speak with a doctor, pharmacist, or other qualified prescriber first.

Medicines and treatments can have side effects, interactions, and risks. This is especially important if you are pregnant or breastfeeding, caring for a child, have kidney or liver problems, have allergies, or take more than one medicine. Availability and local treatment guidance can also differ between countries and health services.

6. Accuracy, updates, and corrections

We aim to prepare information carefully and review it clinically, as explained in our editorial policy. However, health guidance changes and errors can still occur, including typing, translation, clarity, factual, or technical errors. We do not guarantee that every page is complete, current, or suitable for every person or situation.

If you find information that seems inaccurate, unclear, outdated, or incomplete, please use our contact form. Do not include personal medical information in a correction report. It is not an emergency, advice, or appointment service.

7. External links, health-map listings, and local services

Some pages link to external websites or list health services to help readers find further information or care. We do not control external websites, their content, privacy practices, availability, or clinical services. A link or listing does not mean that HamroSwasthya endorses, guarantees, or recommends that organisation or service for your individual needs.

Service details, opening times, locations, costs, and referral arrangements can change. Check these directly with the relevant provider before travelling or relying on them.

8. English and Nepali content

We aim to make information understandable in both English and Nepali. Differences in wording, translation, local terms, or updates may occur. Neither version should be treated as a substitute for professional advice. If a word or instruction is unclear, ask a qualified health worker or pharmacist to explain it before acting on it.

9. Responsibility and legal position

You are responsible for deciding whether and when to seek medical care. To the extent permitted by law, HamroSwasthya and its contributors are not responsible for loss or harm arising from reliance on this website alone, delayed care, or use of information without appropriate professional advice.

Nothing in this disclaimer excludes or limits any responsibility or legal right that cannot lawfully be excluded or limited.